Training Index
This is the index to the unofficial listener training course.
It lists the sections you have completed, so that you can revisit them.
You can also reset the course from here and start again from the beginning.
Introduction
Chapter I: Understanding 7 Cups
What is 7 Cups?
7 Cups’ values
7 Cups for the Searching Soul
What listeners do
What listeners do: Listen
What listeners do: Be present
What listeners do: Be supportive
Responsibility
Responsibility: Scheduling
Responsibility: Member account
Responsibility: Self care
Expertise
Chapter II: Operating as a listener
Your online status
Your online status: Offline
Your online status: Busy
Your online status: Online
Simultaneous chats
Managing listening sessions
Starting a chat
Selective listening
Greeting members
Getting a conversation started
Notes
Confidentiality and safety
Chapter III: Listening skills
Listening
Listening: Reflecting emotion
Listening: Implied emotion
Listening: Summarizing
Listening: Continuity
Being present
Being present: Fillers
Being present: Reacting
Being present: Curiosity
Being supportive
Being supportive: The big picture
Being supportive: Emotional detail
Being supportive: Self-disclosure
Emotional support
Chapter IV: Advanced skills
Difficult conversations: Ghosts
Difficult conversations: Stuck
Difficult subjects
Difficult subjects: Triggers
Boundaries
Boundaries: Suicide
Boundaries: Time
Boundaries: Sex
Boundaries: Fantasies
Referrals
Professionalism
Chatrooms and forums
Support
First steps as a listener
Your listening journey